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We take data privacy very seriously. We want to be completely transparent about the information that we collect and how we keep it secure.

Please read in conjunction with our General Terms and Conditions.

ICW emphasizes data security and privacy. We also care the information which our users upload, hold and share seriously. We follow strict security procedures in the storage and disclosure of information which users have given to ICW in order to prevent unauthorized access.

You can access ICW website without disclosing any personal information. Sometimes, the ICW website may collect personal and non-personal information to improve the service. Personal information, for example, might include user name, physical address (both billing and registered), email address, phone number, fax number, company and product details. Non-personal information, for example, may include the IP addresses, type of browser and device which you access the Internet, the date and time of access. All this information may be collected for better service improvement and account management. Such information may be held on our databases.

We use technologies like cookies and tags to provide, improve, protect and promote ICW services. You can set your browser to not accept cookies but this may limit your ability to use ICW services.

For more information on the cookies we use, please see our Cookies Policy.

Information that disclosed, shared and uploaded by our clients is an important part of ICW services. ICW commit not to sell any of this information to third parties or advertiser, nor disclose without the prior consent of users. User’s information will be protected by ICW security protocol. The only reason which ICW may need to disclose the information is to satisfy any laws, regulations or legal request for such information.

ICW services may display information such as user company information, supplier information, email addresses in user’s account profile and sharing notifications.

User can give third parties access to the information, for example, buyer/retail program. Those users will also be governed by their terms and privacy policies. If you are the administrator of the user account, you may have the ability to access and control the account.

We may disclose user information to third parties if we determine that such disclosure is reasonably necessary to comply with the law, or protect any person’s serious injury or death, or prevent fraud or abuse of other users, or protect ICW property rights. We shall retain information the user upload and store in ICW, for as long as we need it to provide the services. If user decided to cancel the service, the data will be archived and will be deleted, within a reasonable time, upon receipt of written request from User. There might be latency in deleting this information from our servers and back-up storage; and we may retain this information if necessary to comply with our legal obligations, resolve disputes, or enforce our agreements.

To provide ICW services, we will use a third-party storage service to store and process information. It is an integral part of our service.  You acknowledge that the processing and storage of information which may contain your personal data is fundamental to the provision of ICW services.  You expressly consent to our use of storage service by third-party to store information which may include your personal data . Information may also be stored locally on the devices you use to access the Services.

We may revise this Privacy Policy from time to time and will post the most current version on our website.

If you have any questions or concerns about ICW services, Terms, Privacy Policy and Cookies, feel free to contact us at