{"id":24313,"date":"2023-06-27T18:08:06","date_gmt":"2023-06-27T10:08:06","guid":{"rendered":"https:\/\/www.icw.io\/?page_id=24313"},"modified":"2024-02-16T10:59:16","modified_gmt":"2024-02-16T02:59:16","slug":"customer-story-goliath","status":"publish","type":"page","link":"https:\/\/www.icw.io\/cn\/customer-story-goliath\/","title":{"rendered":"Customer Story – Goliath"},"content":{"rendered":"\t\t
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Customer Story<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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How Goliath Games Reduced 40%\nToy Testing Cost & Improved Compliance Efficiency with ICW Solutions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Discover Goliath Games toy testing & inspection process with ICW<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Goliath Games is the 3rd largest game manufacturer in North America and an international distributor of toys and games. Goliath Game\u2019s products sell in more than 75 countries worldwide. Using ICW solutions helps Goliath Games\u2019 local QA\/QC department reduce toy testing costs and streamline their toy testing and inspection process.<\/p><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t ICW has improved our efficiency by helping with laboratory testing and technical reviews.\nEverything is now more convenient, we have only single contact point, and a technology system as our backbone. We always have answer in less than 24 hrs, which save us time and money.<\/em>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t\t\t\n\n\t\t\t\t\t\t\t
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Challenges<\/span><\/h5>\n
Goliath Games was facing high toy testing costs and inefficiency in compliance data and document management.<\/strong><\/h5>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\nGoliath Games faced some challenges in product compliance process that led to high testing cost. They needed a solution that would reduce their QA spending and management efforts. Here are the key challenges that Goliath Games faced:\n\n<\/div>\n<\/div>\n<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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  1. Inefficient communication with laboratories<\/strong>: Getting multiple quotations from laboratories for comparison as procurement process required took very a very long time, as well as to receiving feedback and keep track of compliance tasks\u2019 status.<\/li>
  2. High compliance testing costs<\/strong>: Failed to get good prices for compliance testing.<\/li>
  3. Difficult to retrieve compliance data<\/strong>: Reports and technical dossiers are not centralized nor digitized for analysis.<\/li>
  4. Technical issues<\/strong>: Difficult to identify product regulations and summarize all the different responses from laboratories and choose the best option.<\/li><\/ol><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Solutions<\/span><\/h5>\n
    Digitalizing compliance process: online compliance tasks booking, process tracking and technical support.<\/strong><\/h5>\n \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    \n\nGoliath Games turned to ICW for solutions that can help them increase compliance efficiency and secure the best price for compliance testing within a short period of time. With ICW, they can request multiple quotations online and book with the best option, keep track of their compliance testing status and data within ICW\u2019s platform and get professional consultation to answer their technical issues.\n\n<\/div>\n<\/div>\n<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Online Lab Quotations & Testing Service Booking<\/b><\/p>\n

    Get quotations from global laboratories and book with the best price.<\/p>\n\n<\/div>\n<\/div>\n<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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    Compliance Data Management & Process Tracking<\/b><\/p>\n

    Centralize & manage all compliance document in cloud & track compliance process online.<\/p>\n\n<\/div>\n<\/div>\n<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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    Professional Consultation<\/b><\/p>\n

    Get technical support regarding the regulatory and compliance concerns.<\/p>\n\n<\/div>\n<\/div>\n<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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    Compliance Performance Analytics<\/b><\/p>\n

    Measure your supplier\/ product performance to optimize your QA budget.<\/p>\n\n<\/div>\n<\/div>\n<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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    Find out more about ICW\u2019s solutions\u00a0here<\/a>.<\/p><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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    Results<\/span><\/h5>\n
    Improved compliance efficiency and reduced 40% product testing and inspection costs.\n<\/b><\/h5>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    ICW has improved our efficiency by helping with laboratory testing and technical reviews.<\/i><\/p>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t\t\t\n\n\t\t\t\t\t\t\t

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    \n\nThe result was significant. Goliath Games reduced their product testing cost by 40 % while securing their commitment to quality and safety. ICW’s helps digitalizing their compliance process which has greatly improved their efficiency.\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Key Statistics<\/strong><\/h5>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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    -40%<\/strong><\/span><\/p>\n

    Product Testing Cost<\/span><\/strong><\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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    +50%<\/strong><\/span><\/p>\n

    Productivity<\/span><\/strong><\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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    <24 hrs<\/strong><\/span><\/p>\n

    Max. time to get an answer<\/span><\/strong><\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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    How Goliath Games\u2019 compliance process was improved with ICW<\/b><\/h5>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Compliance Procedure<\/div><\/div><\/div><\/th>
    BEFORE ICW<\/div><\/div><\/div><\/th>
    \"ICW<\/div><\/div><\/div><\/th><\/tr><\/thead>\n\t\t\t\t\t\t\t\t
    How to request testing & inspection quotations? <\/div><\/div><\/div><\/td>
    Email & phone call<\/div><\/div><\/div><\/td>
    Online<\/div><\/div><\/div><\/td><\/tr>
    How to identify market-entry standards? <\/div><\/div><\/div><\/td>
    Research & email enquiry<\/div><\/div><\/div><\/td>
    Generate from ICW database<\/div><\/div><\/div><\/td><\/tr>
    How to manage compliance documentations? <\/div><\/div><\/div><\/td>
    Internal sharedrive, document form<\/div><\/div><\/div><\/td>
    In Cloud, digitize<\/div><\/div><\/div><\/td><\/tr>
    How to keep track of compliance project? <\/div><\/div><\/div><\/td>
    Excel spreadsheet<\/div><\/div><\/div><\/td>
    Online dashboard <\/div><\/div><\/div><\/td><\/tr>
    How to measure overall compliance performance and spending? <\/div><\/div><\/div><\/td>
    Manual tool<\/div><\/div><\/div><\/td>
    Built-in analytics tool\n<\/div><\/div><\/div><\/td><\/tr>
    How long to receive technical support in compliance? <\/div><\/div><\/div><\/td>
    3-4 days <\/div><\/div><\/div><\/td>
    Within 24 hours <\/div><\/div><\/div><\/td><\/tr><\/tbody>\n\t\t\t<\/table>\n\t\t<\/div>\n\n\t\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    We recommend ICW, they do a great job and are reliable. They are also easy to reach.<\/i><\/p>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t\t\t\n\n\t\t\t\t\t\t\t

    \n\t\t\t\t\t\t\t\t

    \n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t
    \n\t\t\t\t\t\t\t<\/svg>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    \n
    \n
    \n
    \n\nFor years of collaboration, ICW had gained Goliath Games’ trust through their high standard of\nservice and support, as well as their reputation for rapid and cost-effective compliance solutions.\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    <\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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    \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
    \n\t\t\t\t
    \n\t\t\t\t\tProducts now sell in more than 75 countries worldwide and has offices in the Netherlands, Belgium, France, Spain, Portugal, Germany, Poland, Hong Kong, Australia, New Zealand, USA and Canada.<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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    Industry<\/div><\/div><\/div><\/th>
    Business type<\/div><\/div><\/div><\/th>
    Headquarters<\/div><\/div><\/div><\/th>
    Website<\/div><\/div><\/div><\/th><\/tr><\/thead>\n\t\t\t\t\t\t\t\t
    Toys & Games<\/div><\/div><\/div><\/td>
    Annual turnover over USD1 Billion<\/div><\/div><\/div><\/td>
    The Netherlands and its North American division in Plano.<\/div><\/div><\/div><\/td>
    www.goliathgames.us<\/div><\/div><\/a><\/td><\/tr><\/tbody>\n\t\t\t<\/table>\n\t\t<\/div>\n\n\t\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    <\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
    \n\t\t\t\t
    \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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    Explore Other Customer Stories<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    \"\"<\/a><\/figure>
    LEOSCO\u2019s Toy Testing Journey with ICW Solutions<\/a><\/h5>

    Learn how LEOSCO reduced toy testing costs by 20% and streamlined the quotation collection process with ICW solution.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

    \n\t\t\t\t
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    \n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tRead the customer story >> <\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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    \"\"<\/a><\/figure>
    Lashify\u2019s Product Testing Process with ICW<\/a><\/h5>

    Discover how Lashify improved product testing efficiency & ensure successful outcomes with ICW solution. <\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

    \n\t\t\t\t
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    \n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tRead the customer story >> <\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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    \"\"<\/a><\/figure>
    Anko\u2019s Product Testing Procedures with ICW<\/a><\/h5>

    Explore how Anko improves their product testing procedures with ICW solution.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

    \n\t\t\t\t
    \n\t\t\t\t\t\t\t\t\t
    \n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tRead the customer story >> <\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

    Customer Story How Goliath Games Reduced 40% Toy Testing Cost & Improved Compliance Efficiency with ICW Solutions Discover Goliath Games toy testing & inspection process with ICW Goliath Games is the 3rd largest game manufacturer in North America and an international distributor of toys and games. Goliath Game\u2019s products sell in more than 75 countries […]<\/p>\n","protected":false},"author":2,"featured_media":24699,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"full-width.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-24313","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"\nCustomer Story - Goliath Games' Product Testing Journey with ICW<\/title>\n<meta name=\"description\" content=\"Find out how Goliath Games reduced 40% toy testing cost and improved compliance efficiency with ICW solutions.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.icw.io\/cn\/customer-story-goliath\/\" \/>\n<meta property=\"og:locale\" content=\"zh_CN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer Story - Goliath Games' Product Testing Journey with ICW\" \/>\n<meta property=\"og:description\" content=\"Find out how Goliath Games reduced 40% toy testing cost and improved compliance efficiency with ICW solutions.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.icw.io\/cn\/customer-story-goliath\/\" \/>\n<meta property=\"og:site_name\" content=\"ICW\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/tryICW\" \/>\n<meta property=\"article:modified_time\" content=\"2024-02-16T02:59:16+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.icw.io\/wp-content\/uploads\/2023\/07\/b-post-cover-01.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1728\" \/>\n\t<meta property=\"og:image:height\" content=\"920\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:label1\" content=\"\u9884\u8ba1\u9605\u8bfb\u65f6\u95f4\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 \u5206\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Customer Story - 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